Privacy Policy

At Travel Holic ("we," "us," or "our"), operated by XLNC VISA CONSULTANT, we take your privacy seriously. This Privacy Policy explains what information we collect when you use our independent car rental booking service, how we use it, and your rights regarding that information.

Information We Collect

When you contact us to book a car rental, we collect information necessary to complete your reservation:

• Contact Information: Your name, phone number, and email address so we can communicate about your booking.
• Booking Details: Pickup and drop-off dates, locations, vehicle preferences, and any special requirements you mention during your call.
• Payment Information: Credit or debit card details when you authorize a booking. This information is processed securely and is never stored on our servers in plain text.
• Call Recordings: Calls may be recorded for quality assurance and training purposes. You will be notified at the start of any recorded call.

How We Use Your Information

Your information is used exclusively for the following purposes:

• Processing car rental reservations with our partner brands (Alamo, Budget, Dollar, Enterprise, Hertz, Avis).
• Communicating with you about your booking — confirmations, changes, or cancellations.
• Sending booking-related reminders such as pickup time, location details, or documentation requirements.
• Improving our service based on call quality reviews and customer feedback.
• Complying with legal obligations and resolving disputes if they arise.

We do not sell your personal information to third parties. We do not send marketing emails or share your data with advertisers.

Information Sharing

We share your booking details only with the specific car rental company needed to complete your reservation. For example, if you book an Enterprise rental through us, your name, pickup date, and contact number are shared with Enterprise so they can prepare your vehicle. We do not share your information with unrelated third parties.

Data Security

We use industry-standard encryption and security practices to protect your personal information. Payment data is transmitted using SSL/TLS encryption and processed through PCI-compliant payment processors. While no system is 100% immune to breaches, we invest significantly in security infrastructure to minimize risks.

Cookies and Website Analytics

Our website uses cookies and Google Analytics to understand how visitors interact with our pages. This includes data like page views, time spent on pages, and the general geographic region of visitors. This information is anonymous and helps us improve the website experience. You can disable cookies in your browser settings at any time.

Your Rights

You have the right to:

• Request a copy of the personal data we have about you.
• Ask us to correct any inaccurate information.
• Request deletion of your data (subject to legal retention requirements).
• Opt out of call recordings by informing our agent at the start of the call.

To exercise any of these rights, call us at +1 (833) 611-8283 or email support@travelholicworld.com.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. Car rental services require the renter to be at least 21 years old.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. We recommend reviewing this page occasionally to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at:

TRAVEL HOLIC WORLD
Unit 114, 1675 Martin Dr
Surrey, BC V4A 6E2, Canada
Phone: +1 (833) 611-8283
Email: support@travelholicworld.com